Important COVID-19 Updates

What You Need To Know

We appreciate your continued support of our St. John’s family during this challenging time. It is our commitment to share important information regarding COVID-19 and its impact to our current operations as it becomes available. We continue to work with public health officials regarding recommended plans of action, including the timing of our release of information.

If you cannot find the information you are looking for below, we welcome you to contact us through email with questions or concerns at updates@stjohnsliving.org. We will do our best to answer emails within 24 hours.

Sign Up For Window/In Person Visits

IMPORTANT: Until further notice, all Window/In Person Visits have been suspended due to a full house resident quarantine at St. John’s Home beginning November 24, 2020.

Frequently Asked Questions

St. John’s Home FAQs -NYSDOH Guidelines Released September 16, 2020

St. John’s Meadows and Brickstone by St. John’s FAQs Received to Date- updated April 10, 2020

St. John’s Home FAQs Received to Date -Updated April 9, 2020

Organizational Communication Updates

November 20, 2020 – Important Update from the CEO Regarding Thanksgiving

November 13, 2020 – Important Update Regarding Holiday Visitation

October 30, 2020 – Important Update from the CEO

October 27, 2020 – Important Update from the CEO

October 23, 2020 – Important Update from the CEO

October 14, 2020 – Important Update from the CEO

October 12, 2020 – Important Update from the CEO

September 25, 2020 – Important Update from the CEO

September 17, 2020 -Important Update from the CEO

September 11, 2020 – Important Update Regarding Mandated Resident Testing

August 20, 2020 – Important Update from the CEO

August 12, 2020 – Important Update from the CEO

July 22, 2020 – Letter from the CEO: Changes to Visitation Starting Today

July 17, 2020 – Letter from the CEO: Changes to Visitation Starting July 22

St. John’s Home Window/Tent Visitation Process and Sign Up

July 10, 2020 – Important Update on Visitation – Statement from CEO

July 6, 2020 – Letter from the CEO

St. John’s Home Window Visitation Process and Sign Up

June 30, 2020 – Letter from the CEO

Father’s Day Video Project – Video Submission Instructions

June 11, 2020 – Letter from the CEO

June 4, 2020 – Letter from the CEO

May 28, 2020 – Letter from the CEO

May 20, 2020 -Postal Letter from CEO (Also mailed to St. John’s Home First Contacts on 5/20/2020.)

May 13, 2020 – Letter from the CEO

May 6, 2020 – Letter from the CEO

Mother’s Day Video Project – Video Submission Instructions

April 30, 2020 – Letter from the CEO

April 23, 2020 – Letter from the CEO

April 18, 2020 – Alliance for Senior Care Fight Against COVID-19

April 16, 2020 – Letter from the CEO

April 15, 2020 – Letter from the CEO

April 9, 2020 – Letter from the CEO

March 31, 2020 – Letter from the CEO

March 27, 2020 – Letter from the CEO

March 24, 2020 – Important Message from St. John’s

March 23, 2020 – CEO Update

March 17, 2020 – Transcript from CEO Video 

CEO Video on YouTube

March 12, 2020 – Letter from the CEO

March 10, 2020 – Letter from the CEO

March 3, 2020 –  Letter from the CEO

News Post: What You Need to Know

Community-Specific Updates

November 24, 2020 – Memo Regarding Code Orange Over the Holidays from Paul Bartlett, Vice President of Senior Housing

November 23, 2020 – Code Orange Alert from Paul Bartlett, Vice President of Senior Housing

November 12, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing

November 11, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing

October 30, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing

October 21, 2020 – Community Visitation Q and A – Paul Bartlett, Vice President of Senior Housing

October 14, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing

September 1, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing

July 15, 2020 – St. John’s Meadows and Brickstone by St. John’s Visitation Guidelines

June 8, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing

St. John’s Photos – Resident Engagement and Staff Appreciation 

May 14, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing

May 4, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing

April 22, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing

April 24, 2020 – Family and Friends Council Appreciation Night

April 14 2020 – Letter from Paul Bartlett, Vice President of Senior Housing

April 3, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing

March 31, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing

March 26, 2020 – St. John’s Meadows and Brickstone by St. John’s Activity Alternatives

March 23, 2020 – Memo: Housekeeping Services Suspended Independent Living Communities

March 19, 2020 – St. John’s Home Visitation Policy Changes for New Admissions and Re-Admissions

March 18, 2020 – St. John’s Meadows and Brickstone by St. John’s Resident Memo

March 18, 2020 – St. John’s Meadows and Brickstone by St. John’s Update

March 17, 2020 – St. John’s Meadows Meal Delivery Options for Residents

March 17, 2020 – St. John’s Meadows and Brickstone by St. John’s Update

March 14, 2020 – Hawthorne at St. John’s Meadows Update

Resources