St. John’s Expert Discusses Mental Health in Aging Services
St. John’s Director of Spiritual and Volunteer Services Sarah Culp is featured in the June 5 issue of the Rochester Business Journal discussing the importance of prioritizing mental health in older-adult services.
Culp discusses the emotional, mental, and spiritual challenges many older adults experience as they navigate major life transitions. She notes that moving into a senior housing community often entails significant changes and losses, including shifts in independence, health, familiar surroundings, and identity.
“These emotional, mental, and spiritual dimensions are deeply interconnected and cannot be addressed in isolation,” Culp writes.
The article also highlights the need for organizations to view mental health support as a shared responsibility. While clinical professionals play an important role, Culp emphasizes that every staff member can contribute to a culture of support by helping residents and fellow employees feel seen and heard.
“Every single staff member can notice changes in behavior, mood, or routine,” Culp writes. “Those working most closely in daily life, such as dining or housekeeping staff, are often the first to observe when something feels different.”
Culp also underscores the importance of training, collaboration, and compassionate listening in creating environments that support whole-person well-being.
“If there is one step organizations can take, it is to invest in a culture of presence,” she writes. “Staff should be trained and encouraged to see, hear, and value each individual.”
The article concludes with a reminder that older adults continue to demonstrate resilience, purpose, and a desire for connection, even during times of transition.